Thanks for shopping at plantandpotstudio.com
If you are not entirely satisfied with your purchase, we're here to help.
Returns due to Damages
Plants and pots are fragile. If you visit to return the plants or products, kindly refer below
Plant - Customer must notify our delivery man immediately during the delivery.
Pottery/ Fertilizers/Accessories - Customer have to resend the item back to us within 7 days.
Once we received your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
You will be responsible for paying for your own delivery costs for returning your item. Deliry costs are non-refundable. If you receive a refund, the cost of return delivery will be deducted from your refund.
If you have any questions on how to return your item to us, contact us.